Let me start off by saying, "Preach on, brother. Preach on." A pro-DC blogger, David Alpert, was getting the moron treatment from a cabbie and Alpert handled it by the book. When a cab driver refused to drive him to an undesirable location, Alpert called the Passenger Rights hotline and asked for the driver's license number. When the driver refused to let him see his information, Alpert ended up on with a supervisor. And by supervisor, I mean Leon Swain. The guy in charge of the whole shebang.
Alpert got his ride and it was made clear that the driver was going to be in the doghouse.
So, congratulations to David Alpert for doing everything by the book. But I can't shake the feeling that he still doesn't quite understand the problem. First the cabbie fucked up by refusing to drive Alpert where he wanted to go in the city after he got into the cab. Then he doubly fucked up by refusing to let Alpert see his information. Then he triply fucked up by telling Swain that he didn't want to drive Alpert unless he got the fare in advance. Drivers can do that, but that wasn't the issue at hand. So three fuck-ups. Major ones. And Alpert admits he's heard of these horror stories through the Internets.
Yet his sentiment is that he hopes that the driver didn't get into too much trouble. What? The driver was a liar and a crook. He certainly had no interest in obeying DC's taxi laws. Why would one hope that he didn't get in trouble?
"Will this driver face actual penalties? I don't really care. I didn't want to ruin his day..."
What!? Well, I care on your behalf. I want this guy off the street. He works in bad faith. Not everyone is willing to put themselves on the line for bullshit like this. For everyone who is willing to sit in the backseat and complain about a driver who is sitting three feet away or who is willing to loudly boycott a Subway over trying to extort an extra 11 cents, there are a hundred people who would just leave the cab or pay the extra money or whatever. The timid need protection too.
If people don't get outraged by this, especially when they know that many DC cabbie's share these habits, then what's the point?